Intelligent Organization Transformation ProcessToday's business have to address two crucial challenges - the exponential growth of data and the implementation of dynamic, adaptive (Ad hoc) business processes in a timely manner. Sirma develops technologies that help organizations make critical decisions by combining semantic analyses of the data we retrieve, link and enrich, and automate the constantly changing business processes. We define three major SHIFTS in the process of intelligent organizational transformation, which include Data, Process, and Engagement, and they are driven by two key PLAYERS – AI and Human Intellect.
[DATA] The transformation into intelligent organization begins with the data. Information extraction from piles of data, its structuring and enhancement, the ability to reach “hidden” data, are all chief problems of the modern organization.
[AI] The acquisition of valuable operational information is backed by the AI technologies in interaction with
[HUMAN INTELLECT] – the knowledge and domain expertise gathered within the organization.
[PROCESS] The dynamics of contemporary world, the swift changes in information streams, nurture the need for adaptive and flexible processes. The adjustment of processes to the environment (information), the intelligent cooperation and ability to take appropriate and instantaneous decisions, is assisted by cognitive technologies [AI]. The key factors in transition to intelligent processes are organizational culture, ability to share information, teamwork and true leadership [HUMAN INTELLECT].
[ENGAGEMENT] In the new information era of creating online communities, availability of numerous communication channels, online sharing and caring, the engagement of clients, partners, and colleagues with the organizational goals, winning their trust and projecting security are critical for its success.