A Partnership Driving Digital Transformation in Assisted Reproduction
Introduction
In today’s fast-paced world, healthcare is undergoing a digital revolution. Sirma Medical Systems, a pioneer in innovative healthcare solutions, has partnered with MC “Dr. Kalchev”, a renowned medical center specializing in assisted reproduction, to transform the way healthcare is delivered.
The Challenge
MC “Dr. Kalchev”, a leading medical center in Bulgaria, faced the challenge of providing comprehensive care to patients living across the country and abroad. Traditional in-person consultations are time-consuming and often limited by geographical constraints. Additionally, to make an appointment with top reproductive professionals, couples often need to wait for months for an in-person consultation. The medical center sought a solution to bridge the gap between them as a healthcare provider and their patients, enabling seamless communication and efficient care delivery.
Project Scope
At MC “Dr. Kalchev” work renowned specialists that help couples with their assisted reproduction quest and also later with follow-up medical care during pregnancy. Initially, the process is lengthy and involves multiple visits to different medical professionals, as well as numerous tests. To make the procedure seamless for both sides – patients and doctors at the medical center- the project implementation process includes:
- Implementing telehealth technologies for remote medical examinations;
- Monitoring patients remotely;
- Making drug and test prescriptions entirely online;
- Easy graphic scheduling for medical professionals with access on the go;
- Keeping track of patients’ medical records.
The Solution: Medrec:M
Sirma Medical Systems’ flagship product, Medrec:M, emerged as the ideal solution. This advanced telehealth platform empowers healthcare providers to conduct remote consultations, monitor patient progress, and share vital medical information securely.
Delivery Process
Sirma Medical Systems’ team successfully implemented the Medrec:M Clinic platform into MC “Dr. Kalchev” over the span of three months. The technical team worked alongside the medical professionals to tailor the functionalities to their needs. One example was remote group therapy sessions for a custom number of participants. Delivering this functionality was critical during the end of Covid-19 in 2022 when people really needed an easy way to psychical therapy sessions, especially for couples who had reproductive issues or pregnant women with hormonal imbalances. It involved API connection with a third-party communication platform that allowed the connection of multiple users and an easy flexible way to organize online sessions.
The bulk amount of the development time was spent on integrating all key Medrec:M functionalities. Offering remote medical examinations was critical for the clinic. Hence, Sirma IT team delivered:
- Booking and payment of remote examination entirely online;
- One–click medical history sharing;
- Telehealth remote examination via video and chat;
- Drug and test prescriptions via the platform;
- Follow-ups with secondary appointments;
- Easily monitoring patient health via platform connections;
- Integration with the National Health Information System (e-examination, e-prescription, etc.).
Results
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Enhanced Patient Experience: o Remote Consultations – Patients can now connect with healthcare providers from the comfort of their homes, saving time and effort. o Personalized Care – Doctors review patients’ medical history, monitor their progress, and provide tailored treatment plans. o Efficient Communication – The platform facilitates seamless communication between patients and healthcare providers, allowing for timely consultations and information sharing via chat and video.
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Improved Operational Efficiency: o Streamlined Workflow – The platform optimizes the workflow of healthcare providers, reducing administrative burdens and increasing efficiency. o Remote Patient Monitoring – Doctors monitor patient health remotely, enabling early intervention and proactive care. o Innovative Features – The platform offers features such as group consultations, which were crucial during the COVID-19 pandemic, and personalized care plans.
• Future Vision – Integration with National Health Information System: The next phase of the project aims to expand the integration of Medrec:M with the National Health Information System, further enhancing patient care and data sharing.
A Testament to Success
Dr. Alexander Kalchev, the leading reproductive specialist and founder of MC “Dr. Kalchev”, expressed his satisfaction with the partnership:
“Medrec:M has revolutionized the way we provide care. The platform has enabled us to connect with patients worldwide, offering timely consultations and personalized treatment plans. It’s a testament to the power of technology in improving healthcare delivery.”
Dr. Mihailova, an immunologist, also expressed her positive opinion of the platform:
“What I find extremely useful on my day-to-day is the B2B Medrec:M app to use on the go. I frequently check my schedule for any changes and conduct emergency chat/video consultations without the need to go to the clinic.”
Conclusion
The successful integration of Medrec:M at MC “Dr. Kalchev” marks a significant milestone in the field of digital healthcare. By leveraging cutting-edge technology, Sirma Medical Systems and MC “Dr. Kalchev” are paving the way for a future where healthcare is accessible, efficient, and patient-centered. If you would like to learn more about how Sirma Medical Systems can transform your healthcare organization, do not hesitate to contact us at https://sirma.com/industries/healthcare.html.
