WebBeds is a premier B2B travel platform that connects travel businesses across the globe. Renowned for its focus on efficient inventory management and multi-vendor integrations, WebBeds provides its clients with robust tools to streamline operations and enhance global collaboration.
Their innovative approach to travel solutions enables professionals to manage inventory more effectively, ensuring they stay competitive in a rapidly evolving market.
Challenges
WebBeds was experiencing rapid growth, which created significant challenges in managing its platform’s capabilities and seamlessly integrating with various high-value clients. They required a partner who could handle complex technical integrations and understand and adapt to their unique business processes.
The Solution
Sciant (now Sirma) was chosen for its proven track record in delivering comprehensive API integrations and its ability to navigate the complex dynamics of global travel operations. Sciant’s journey began with a deep dive into WebBeds’ unique challenges. They recognized the need for a robust and scalable solution for Roomdex, an innovative inventory management system. The task was daunting: to build a new platform from the ground up while seamlessly integrating with a multitude of client APIs. This bespoke approach ensured that WebBeds could manage their inventory more effectively, providing a smooth experience for their clients and partners.
Our Relationship
The partnership between WebBeds and Sciant (now Sirma) was characterized by deep collaboration and mutual understanding. Sciant’s team was fully integrated into WebBeds’ operations, functioning as a natural extension of their internal team.
“The great thing about Sciant is that they were never seen as an external team. They actually felt like part of our organization.” shared Mohammed Malik, Chief Information Officer, of WebBeds.
Our close alignment allowed for transparent communication and efficient task prioritization, ensuring that the solutions we delivered were perfectly aligned with WebBeds’ business goals.
The collaboration was further strengthened by Sciant’s ability to adapt to WebBeds’ global environment. Despite the complexities of working across different time zones and cultural contexts, we managed to maintain consistent communication and collaboration, using advanced tools to ensure that all stakeholders were aligned. With this approach, we managed to minimize any project delays while also maximizing efficiency, which allowed WebBeds to maintain their expected growth trajectory.
Technical Approach
Sciant’s team employed a comprehensive strategy that encompassed the entire project lifecycle, from initial scoping and requirements gathering to continuous development and deployment.
Our team’s deep industry knowledge enabled us to handle multiple integrations simultaneously, ensuring that each integration was completed on time and to the highest standard. The Roomdex project exemplified Sciant’s ability to deliver customized solutions. From deeply understanding WebBeds’ unique business logic and operational nuances, we developed a platform that not only met but exceeded expectations.
“With each integration, WebBeds gained not just market reach but also greater exposure. These connections are laying the groundwork for immense future revenue potential.” Jorge Gutierrez, Sciant’s Lead Industry Consultant
Our team’s responsiveness to unexpected challenges, such as API errors, demonstrated a commitment to delivering robust and reliable solutions without burdening WebBeds’ internal teams.
Beyond the tangible results, the partnership fostered a deeper sense of collaboration and innovation within WebBeds. The clarity of Sciant’s reporting and their proactive approach to problem-solving empowered WebBeds’ internal teams to work more effectively and efficiently.
About Sciant (now Sirma)
Following Sciant‘s ambitious strategy to become a global vendor in travel and hospitality solutions, the company was fully acquired in 2024 by Sirma Group Holding. It now operates as Sirma‘s Hospitality Vertical under the brand Sirma, one of the most prominent Bulgarian IT groups, founded in 1992. With a proven track record, our software professionals deliver tailored IT solutions and services, driving transformative change across the travel and hospitality landscape.