e-Gov Cloud

Government project designed specifically for the needs of the Bulgarian Municipalities.

The Challenge

Lack of e-government platform for administrative services for the citizens and need for the establishment of an integrated environment for better administrative teamwork for all Bulgarian municipalities and integrated administrative e-services for all Bulgarian citizens.

The Solution

Sirma was selected as a developer for the project that involves improvements and upgrades of the existing e-government platform and the establishment of an integrated environment for better administrative teamwork. The project aims to improve the administrative services for both citizens and businesses and increase customer satisfaction by providing comprehensive e-government services.

The software development includes optimization of the architecture, design, source code, test patterns, integration interfaces and the infrastructure model of the existing e-government platform.

The key components of the project include:

A software platform for providing electronic municipal administrative services as a cloud service A system for content management and provision of applications for electronic and non-elеctronic administrative services Teamwork oriented features Improvement and optimization of the architecture, infrastructure and all other software models Software testing and documentation of test results Description of the requirements for the necessary hardware and software to ensure the proper functioning of the software solution Government integrations with 3rd party vendors Digital archive in a secure information environment


We used Sirma Enterprise Intelligent Platform (SEIP) for this kind of project.

The platform considerably improves the decision making by the provision of relative information in context as well as build up and secondary use of corporate knowledge. It provides gradual development relative to the changing business environment. SEIP is a LOW CODE platform and new applications can be developed in no time, which add value to all other existing ones. The platform can be easily upgraded and adds value to legacy applications and data.

The Result

This project helps local and national authorities and institutions to offer a wide portfolio of public services to citizens in an efficient and cost-effective manner. Business and the public both benefit by getting easy access to the most current information available without having to spend time, energy and money to obtain it. Service delivery via internet channels is the most convenient in a cost-effective way.​​​​​​​


Sofia Municipality, Bulgaria

Gabrovo Municipality, Bulgaria

Radomir Municipality, Bulgaria

Burgas Municipality, Bulgaria

National Prosecutors Office, Bulgaria

Transform your business