Sirma InSuite



Build on Creatio - leading no-code platform for process management, Sirma InSuite is an extremely flexible and highly scalable solution bridging the gap between complex legacy system in an insurance organization and its modern customer facing applications. Covering core insurance processes for all business lines: general insurance, life -, medical and health insurance, the platform is well suited to fulfil the demand for digitalization and business transformation of midsize to large enterprises worldwide.

Sirma InSuite platform can be implemented both as a core insurance system in the insurance company or can be used for administration of a specific processes and easily integrated within the existing ecosystem.

Sirma InSuite as a core insurance system in the insurance company.

What kind of work processes are covered by Sirma InSuite?

The platform covers fully functioning Policy management and Claim management modules, while its no-code Configuration module empowers the insurance company to effortlessly set up wide range of accompanying sub-processes related to customer service and after-sale administration

Configuration module

An integrated part of the application is also a configuration module for design, description, and configuration of the products and process rules. It provides great flexibility to parameterize even the most specific products, which allows for the further automation of service processes

Policy Management module

  • Product configuration
  • Policy administration
  • Proposals & offers
  • Risk assessment
  • Approval process
  • Policy generation and issuing
  • Policy change, Annexes
  • Policy termination and maturity
  • Commission and payments management
  • Know-your-customer standards reflection
  • Compliance requirements reflection
  • Reporting
  • Customer service and case management
  • Payments

Claim Management module

  • Product configuration
  • Claim administration
  • Individual and group claims submission
  • Claim assessment
  • Approval process
  • Approved claim amount payment
  • Medical assistance
  • Know-your-customer standards reflection
  • Compliant management and claim review
  • Compliance regulatory requirements reflection
  • Reporting
  • Customer service and case management
  • Payments

For whom Sirma InSuite suits

Аn insurance solution covering core insurance processes in life, non-life and health insurance industry.

Insurance companies, brokerages or banks of any size can benefit from the solution to digitalize, optimize, and automate processes.

Comprehensive solution for the entire policy lifecycle administration – from quotation and offer to underwriting and policy issuing, claim settlement and payments.

Sirma InSuite Industries.

Why you should consider Sirma InSuite platform for your business

Build on a global leading no-code Creatio platform

Freedom to easily extend and customize the solution without a single line of code and no special skills needed

Any product or line of insurance business can be managed on a single platform

Lowering costs by bridging the gap between existing legacy system and modern customer facing applications

Extremely flexible and highly scalable solution available both on premise and on cloud

Fast time to market

Exceptional customer support

Accelerating sales through the powerful CRM Creatio – award winning platform for end-to-end customer journey automation with no-code and a maximum degree of freedom


If you want to succeed with digital innovation, contact us now!

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